HomeInsightsOfcom publishes research into the experience of communications services among small and medium-sized enterprises (SMEs)

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The SME experience of communications services research report gauges the views of 1,500 SMEs across the UK to measure their usage of and attitudes towards communications services.

The research covers:

  • levels of satisfaction with communication services;
  • awareness of new technology and different suppliers;
  • data on switching; and
  • the nature and extent of any service problems encountered by SMEs.

To access the research, click here.