HomeInsightsOfcom publishes 2019/20 Annual Plan


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Ofcom’s Annual Plan for 2019/20 confirms its areas of work for the next financial year.

Ofcom says that it aims to make communications markets work for everyone. To help achieve this, its priorities for the next year include:

  • Better broadband and mobile, wherever the customer is;
  • fairness for customers;
  • supporting UK broadcasting; and
  • raising awareness of online harms.

The Annual Plan follows consultation with a wide range of stakeholders and consumers. Ofcom has also confirmed its budget and programme of work for 2019/20. To read Ofcom’s news release in full and for a link to the Annual Plan, click here.