HomeInsightsGambling Commission publishes Raising Standards for Consumers Enforcement Report


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The Commission’s Report provides an overview of the enforcement work the regulator has undertaken over the past year and sets out future lessons for operators.

The Commission says that the Report reveals that gambling businesses, and those who lead them, need to improve the support they offer consumers who are at risk of harm and do more to guard against money laundering.

The Commission says that over the last 12 months it has carried out more than 160 investigations. Enforcement action has resulted in a variety of sanctions against operators and their senior management. Operators have also paid £19.6 million in penalty packages because they failed to follow Commission rules aimed at making gambling fairer, safer and free from crime.

The Commission’s chief executive Neil McArthur said: “… As the report shows, we will be tough when we find operators bending the rules or failing to meet our expectations, but we also want to try and minimise the need for such action by providing advice, a programme of support material and compliance activity to help operators get things right in the first place.” To read the Commission’s press release in full and for a link to the Report, click here.