HomeInsightsGambling Commission consults on introducing stronger requirements on online gambling operators to protect consumers from online gambling related harm


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The Gambling Commission is calling for views from the industry, consumers and other stakeholders on stronger requirements on online operators to identify consumers who may be at risk of gambling harm and to then interact and take action to prevent those harms.

The consultation calls for feedback from a range of stakeholders on proposals that strengthen the expectations on gambling businesses to act on information they have about a consumer’s vulnerability and to conduct assessments of whether the customer’s gambling is affordable at thresholds set by the Commission. The consultation also calls for evidence on what the thresholds for these affordability checks should be and the nature of those checks.

The consultation closes on 12 January 2021. To read the Commission’s announcement in full and for a link to the consultation, click here.