January 13, 2020

The PSA is undertaking a comprehensive review of its regulatory approach, following the recent introduction of its new strategic purpose (see item above).

The review of the PSA Code of Practice will be wide-ranging and include areas such as:

• the PSA’s powers;
• consumer refunds and redress; and
• standards for the market.

It is expected that a new Code of Practice will be introduced in 2021. To access the Terms of Reference, click here.