HomeInsightsPhonepaid Services Authority fines company £750,000 over misleading discount service that charged people without consent

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Globo Mobile Kommunikation UG charged people £4.50 a month for its “Voucher Promotions” service and used logos of well-known brands in its promotions, including Zara, Currys, PC World and Homebase. However, the codes sent to consumers were available freely online and were not sent every month as advertised.

The Tribunal found breaches of: Code 14 2.2.3 (Transparency and Pricing); Code 14 2.3.3 (Fairness); and Code 14 4.2.3 (Obligations of Providers of premium rate services). The Tribunal found that the service was misleading and had charged consumers without their consent.

The Tribunal banned the provider from the market for five years and fined it £750,000. To read the Tribunal’s decision in full, click here.