HomeGambling White Paper: Gambling Commission Timeline

Online protections
Proposed change How it will be delivered Next step Current status
Affordability: Introduction of firmer rules on when online operators must carry out financial risk checks on customers. Gambling Commission powers (amendments to LCCP) Gambling Commission consultation Summer 2023 – link to consultation here – closed on 18 Oct 2023. Awaiting Government response.
Online game design: Review of game speeds and the removal of features which make online games riskier. Gambling Commission powers (amendments to remote technical standards) Assessment of initial impact of changes Link to the initial assessment of online game design changes.
Gambling Commission consultation  

Summer 2023 – link to consultation here – closed on the 18 Oct 2023.  Awaiting Commission response.

Harm prevention: Potential introduction of mandatory data sharing about high risk customers between online operators to prevent harm. Gambling Commission powers (amendments to LCCP) Results of initial trial to be announced Summer 2023 – link to consultation here. Closed 18 Oct 2023. Awaiting Government response.
Player-centric tool improvements: Consultation to take place on increasing uptake of such tools, including whether online deposit limits should be mandatory or opt-out (rather than opt-in). Gambling Commission powers (exact mechanism TBC) Gambling Commission consultation Link to Gambling Commission consultation here. Consultation closes 29 Nov 2023.
Marketing and advertising
Proposed change How it will be delivered Next step Current status
Incentives: Requirement that bonuses and free bets are provided in a socially responsible manner which doesn’t increase the risk of harm. Gambling Commission powers (exact mechanism TBC) Gambling Commission consultation Link to Gambling Commission consultation here. Consultation closes 29 Nov 2023.
Football sponsorship: The Premier League will voluntarily end front-of-shirt sponsorships from gambling companies. Premier League policy – the Premier League announced its intention to withdraw front-of-shirt gambling sponsorship on 13 April 2023 Premier League to implement ban Ban to be implemented at the end of the 2025/2026 football season.
Dispute resolution and consumer redress
Proposed change How it will be delivered Next step Current status
Ombudsman: Introduction of an ombudsman to deal with customer disputes and appropriate redress in the event of operators’ social responsibility failures. Voluntary initially, with legislation if needed Process for appointment to commence Process for appointment to commence in spring/summer 2023 with the intention that the ombudsman is managing complaints within a year.
Land-based gambling
Proposed change How it will be delivered Next step When next step is expected
Cashless payments: Development of consultation options for cashless payments on gaming machines, including player protections Secondary legislation and Gambling Commission powers (exact mechanism TBC) Consultation (unspecified) Summer 2023 – Link to DCMS consultation – closed on 4 Oct 2023. Awaiting Government response.

Gambling Commission’s powers and resources

Proposed changes are all Government led

 

Children and young adults 

Proposed changes are all Government led