Gambling White Paper Timeline

Proposed change How it will be delivered Next step Current status Has the Commission/ Government provided any responses yet? Implementation date
Affordability: Introduction of firmer rules on when online operators must carry out financial risk checks on customers. Gambling Commission powers (amendments to LCCP) Gambling Commission will be introducing a two-part system to identify customers at risk of gambling harm: (i) Light touch vulnerability checks; and (ii) frictionless financial risk assessments (pilot).

Light touch vulnerability checks will use publicly available data (like history of unpaid debts and  bankruptcy records) to identify risks of harm.

Frictionless financial risk assessments will be more detailed risk assessments, which will run as a pilot program first which would allow operators and credit agencies to test how they would share data as it relates to identifying gambling harm. The pilot of this system will only involve the largest operators

The Gambling Commission summer 2023 consultation closed on 18 October 2023. The Gambling Commission recently published its response, here, as it relates to introducing a two-part system to identify customers at risk of gambling harm, starting in August 2024. Yes

 

Light touch vulnerability checks will come into force at a higher threshold (i.e., £500 net deposits in a rolling 30 day period) from 30 August 2024, before reducing to a lower threshold (i.e., £150 net deposits in a rolling 30 day period) on 28 February 2025.

The pilot of the frictionless financial risk assessments is expected to run from 30 August 2024 to 31 March 2025 (although this could extend to 30 April 2025).

Stake limits: Introduction of a maximum stake on online slots games. Secondary legislation The government has now introduced the following maximum stake limits for online slots games:

i. £5 maximum stake limit per spin for adults aged 25 and above.

ii. £2 maximum stake limit per spin for young adults aged 18 to 24.

The DCMS consultation on maximum stake limits for online slots games, here, closed on 04 October 2023. See Government response here. Yes, see Government Response here. It is expected the maximum stake limits will be introduced later this year (2024).
Online game design: Review of game speeds and the removal of features which make online games riskier. Gambling Commission powers (amendments to remote technical standards) Assessment of initial impact of changes Link to the Commission’s published assessment here. N/A N/A
The Gambling Commission has revised the remote gambling and software technical standards (RTS) in order to make online gambling fairer and will now introduce the following measures:

i. a minimum 5 second game speed for all non-slot games;

ii. a requirement for operators to display net spend and net time information for casino games;

iii. a ban on autoplay for all online gambling products;

iv. a ban on operators offering features that facilitates playing multiple simultaneous games (as it relates to casino products);

v.  a ban on audio or visual effects associated with a win of returns less than or equal to the amount staked (which now extends to all casinos and not just slots);

vi. a ban on features that reduce the time for a result to be known (e.g., turbo and quick spin) to all online gambling products; and

vii. new information security controls found in ISO27001:2022.

The Gambling Commission Summer 2023 consultation closed on 18 October 2023.  The Gambling Commission recently published its response, here, as it relates to new requirements on remote game designs which are due to come into force in 2025. Yes The revised RTS will come into force on 17 January 2025.

Updated requirements for security audits will come into effect on 31 October 2024 – meaning all annual security audits conducted after 01 November 2024 will need to be updated to the ISO27001:2022 standard.

Harm prevention: Potential introduction of mandatory data sharing about high risk customers between online operators to prevent harm. Gambling Commission powers (amendments to LCCP) Results of initial trial to be announced. The Gambling Commission Summer 2023 consultation closed on 18 October 2023. No TBC
Direct marketing and cross selling: allowing consumers to have more control over the direct marketing they receive Gambling Commission powers (amendments to LCCP) The Gambling Commission will introduce a new LCCP Social Responsibility code (5.1.12) which relates to electronic direct marketing requiring consent, with ‘soft-opt in’ consent not being a viable option to rely on.

Licensees to provide customers with options to ‘opt-in’ to direct marketing on a per product and per channel basis.

For further analysis on this LCCP Social Responsibility code, please see our insight article here.

The Gambling Commission summer 2023 consultation closed on 18 October 2023. The Gambling Commission recently published its response, here, as it relates to improving customer choice on direct marketing. Yes LCCP Social Responsibility code (5.1.12) to come into force on 17 January 2025.
Player-centric tool improvements: Consultation to take place on increasing uptake of such tools, including whether online deposit limits should be mandatory or opt-out (rather than opt-in). Gambling Commission powers (exact mechanism TBC) Awaiting Gambling Commission response. The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. No TBC
Incentives: Requirement that bonuses and free bets are provided in a socially responsible manner which doesn’t increase the risk of harm. Gambling Commission powers (exact mechanism TBC) Awaiting Gambling Commission response. The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. No TBC
Risk information: Improvement in messaging about gambling-related risks. Government policy Government working group to commence. No TBC
Football sponsorship: The Premier League will voluntarily end front-of-shirt sponsorships from gambling companies. Premier League policy Premier League to implement ban End of 2025/2026 football season. N/A TBC
Review of licence fees: Review of fees to ensure the Commission has necessary resources for enforcement and to deliver White Paper commitments. Secondary legislation DCMS consultation on reviewing fees. 2024 No TBC
Gambling Commission powers: Commission to be given new powers against the black market and to replace the system of how fees are changed. Primary/secondary legislation TBC When Parliamentary time allows. No TBC
Statutory levy: Introduction of a statutory levy paid by operators to the Commission to fund research, education and treatment of gambling harms. Secondary legislation Awaiting Government response. The DCMS Autumn 2023 consultation closed on 14 December 2023.

 

No TBC
Ombudsman: Introduction of an ombudsman to deal with customer disputes and appropriate redress in the event of operators’ social responsibility failures. Voluntary initially, with legislation if needed Process for appointment to commence. Process for appointment to commence in Spring/Summer 2023 with the intention that the ombudsman is managing complaints within a year. No TBC
Under-18 protection: Work to close gaps to prevent under-18s gambling online, on fruit machines that pay cash and on scratch cards. Voluntary action and secondary legislation, with primary legislation when Parliamentary time allows Awaiting Government response. The DCMS consultation on measures relating to the land-based gambling sector (including cash pay-out machines), here, closed on 04 October 2023. Awaiting Government response. No TBC
Casinos: Amendments to rules on the number of machines permitted in casinos, and the offering of credit by high-end casinos to particular overseas visitors Primary and secondary legislation Awaiting Government response. The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 04 October 2023.

Awaiting Government response.

No TBC
Cashless payments: Development of consultation options for cashless payments on gaming machines, including player protections Secondary legislation and Gambling Commission powers (exact mechanism TBC) Awaiting Government response. The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 04 October 2023.

Awaiting Government response.

 No TBC
Machine ratios: Amending the 80/20 machine rule to 50/50 for an even split of low and medium maximum stake machines Secondary legislation Awaiting Government response. The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 04 October 2023.

Awaiting Government response.

No TBC
Premises licence fees: Review of fee cap for local authority, plus the alignment of gambling licensing with alcohol licensing when Parliamentary time allows Primary and secondary legislation Awaiting Government response. The DCMS consultation on measures relating to the land-based gambling sector, here, closed on 04 October 2023.

Awaiting Government response.

No TBC
Horseracing: Review of the Horserace Betting Levy to ensure appropriate funding is maintained for horse racing Secondary legislation Stakeholder engagement, evidence gathering and analysis. This is due to be reviewed in 2024, and industry stakeholders have called for changes to the levy framework. For more info, see here. No TBC

Additional consultations not referenced in the White Paper

Proposed change How it will be delivered Next step Current status Has the Commission/ Government provided any responses yet? Implementation date
Personal Management Licenses (PML) Gambling Commission powers (amendments to LCCP) Licence Condition 1.2.1 of the LCCP to be amended as follows:

  • CEO/ MDs must hold PML: The Chief Executive Officer, Managing Director, or equivalent role will need to hold a PML.

 

  • Chair of the Board: The person chairing the board will also need a PML, but only if appointed for a fixed term, not on a temporary or meeting-by-meeting basis.

 

  • AML/CTF roles: The member of the board assigned responsibility for compliance with the Money Laundering Regulations will need to hold a PML, as will a licensee’s nominated officer.
 

The Gambling Commission consultation closed on 18 October 2023.

The Gambling Commission recently published its response, here, as it relates to PML.

 

Yes  

 

Licence Condition 1.2.1 of the LCCP to come into force on 29 November 2024.

Procedures for Regulatory Panels Gambling Commission powers (amendments to LCCP) Proposed changes as it relates to regulatory panels will no longer go ahead. The Gambling Commission consultation closed on 18 October 2023.

The Gambling Commission recently published its response, here, that it will not be implementing the proposed changes to regulatory panels.

Yes N/A
Transparency of protection of customer funds: proposals to increase transparency to consumers if their funds are held by licensees that offer no protection in the event of insolvency. Awaiting Gambling Commission response. The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. No TBC
Requirement to make annual financial contributions to Research, Prevention and Treatment: removing the existing requirement to contribute to a set list of research, prevention and treatment bodies in the context of Government proposals to introduce a statutory levy in the future. Awaiting Gambling Commission response. The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. No TBC
Regulatory data: increasing the frequency of reporting for many licensees from annual to quarterly. Awaiting Gambling Commission response. The Gambling Commission Autumn 2023 consultation closed on 21 February 2024. No TBC
Financial penalties: changes to the way in which the penal element of financial penalties is imposed following a breach including measures to ensure penalties are set at a level where the costs of non-compliance outweigh the costs of compliance. Awaiting Gambling Commission response. The Gambling Commission December 2023 consultation closed on 15 March 2024. No TBC
Financial key event reporting: amending the rules so that licensees provide the Commission with relevant information about their finances and interests. Awaiting Gambling Commission response. The Gambling Commission December 2023 consultation closed on 15 March 2024. No TBC