November 11, 2019

Ofcom has published proposed rules on how universal service providers, such as BT and KCOM, should claim back any unfair costs involved in providing a universal service. These rules would apply to the broadband universal service, but also to any other universal service obligations.

Last year, the UK Government introduced legislation for a broadband universal service obligation (USO), a safety net that will give eligible homes and businesses the right to request a decent connection. Ofcom is responsible for implementing the USO, including establishing an industry fund to compensate the universal service providers for any unfair costs they incur when delivering the scheme.

The consultation closes on 7 January 2020, and Ofcom plans to publish a statement on funding regulations in spring 2020. People will be able to start requesting a USO connection from 20 March 2020 onwards. To access Ofcom’s proposals, click here.